Privacy policy | Sunberry Box

Sunberry Box

Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from sunberrybox.com (the “Site”).

BY VISITING THE SITE OR USING ANY SERVICES, YOU ARE CONSENTING TO THE PRACTICES AND PROCEDURES DESCRIBED IN THIS PRIVACY POLICY AND IN THE TERMS OF SERVICE.

 

1. INFORMATION COLLECTED

    If you access our Site, we will ask you for your name, e-mail address, billing address, telephone number and credit card information, along with the name and shipping address of your recipient, or certain other personally identifiable information about yourself ("Personal Information"). We use this information to process and fulfill your order and to notify you of your order status.  Telephone numbers and e-mail addresses are used to contact you regarding your order. In addition, when you respond to a contest, survey, questionnaire, sweepstakes or other promotional feature, we may ask you for your name, address and email address or other Personal Information. We do not collect any Personal Information about you unless it is voluntarily provided by you.

    In addition, we may also collect non-personally identifiable information, such as IP host address, pages viewed, browser type, duration and frequency of visits, and other data, and may aggregate any information collected in a manner which does not identify any individual ("Aggregate Information"). Information obtained in connection with the Site may be intermingled with and used by us in conjunction with information obtained through sources other than the Site, including both offline and online sources.

     

    2. USE OF INFORMATION

      We will not share or disclose your information to anyone except as described in this Privacy Policy. We use Personal Information in order to provide a more enjoyable convenient shopping experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your Personal Information to support and enhance your use of the Site and its features, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Site. We may also track your past purchases to provide you with a personalized profile of your shopping history. In addition, we may notify you about new services or special promotional programs, or send you offers or information.

       Unless you specifically consent to the disclosure of your Personal Information, aside from us, only our affiliates, technical consultants, third party auditors and other third parties who make our Site available, enhance its functionality, assist with the processing of your purchases, or provide associated services and/or who deal with you in delivering content, samples, products, gifts and prizes, have access to this information, and we require them to agree that they are covered by this policy.

       

      3. SHARING YOUR INFORMATION

        We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

        We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

        Finally, we reserve the right to transfer your Personal Information and other information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control. In such a circumstance the transferee would be bound by the terms of this Privacy Policy.

        We use non-personally identifiable information in the aggregate, so that we can improve the Site and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

         

        4. USE OF COOKIES

          Our Site may pass a "cookie" (a string of information that is sent by a website to be resident on your system's hard drive, and/or temporarily in your computer's memory blocks). The purpose of a cookie is to tell the web server that you have returned to a particular page. The Site may use cookies in on-line catalogs to keep track of your status and contents of your shopping cart, or to retain information gathered in cookies to allow you access to password-protected areas of the Site. You may set your browser to decline cookies. If you do so, however, you may not be able to fully experience some interactive features of the Site.

           

          5. BEHAVIOURAL ADVERTISING

            As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  

            You can opt out of targeted advertising by:

            FACEBOOK - https://www.facebook.com/settings/?tab=ads

            GOOGLE - https://www.google.com/settings/ads/anonymous

            BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

             

            6. PROTECTING YOUR INFORMATION

              We are committed to protecting the information we receive from you. However, we will not be liable for disclosures of your Personal Information due to errors in transmission or unauthorized acts of third parties. We have undertaken all commercially reasonable efforts to prevent unauthorized Internet access to visitor data retained in our servers, however, due to the inherent open nature of the Internet, we cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk. Users must accept all risks associated with any data transmission, including the risk that their Personal Information may be intercepted in transit.

              The Site encrypts your credit card number and other Personal Information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your device to our servers. In addition, only those employees and third parties who need access to your information in order to perform their duties are allowed such access.

               

              7. ACCESSING AND UPDATING YOUR INFORMATION AND PREFERENCES

                If you are a registered Member, you may access and update your registration information and your preferences to receive email or other communications from us by updating your account.

                If you submit your email address to be added to a mailing list or sweepstakes or other promotion, we will use the email address for the sole purpose of sending you announcements, special offers from us and our promotional partners along with Site updates. Each email we send will contain information on how to unsubscribe from our mailing list. You can also unsubscribe by sending an email to hello@sunberrybox.com.

                We will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive communications from us for up to ten business days as we process your request.

                While we make efforts to accommodate requests to restrict our use of your information, we reserve the right to delete all or any portion of customer information if we are not able to reasonably accommodate a requested restriction.

                 

                8. YOUR RIGHTS

                  If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at hello@sunberrybox.com.

                  Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

                   

                  9. DATA RETENTION

                    When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

                     

                    10. ENFORCEMENT AND DISPUTE RESOLUTION

                      We use a self-assessment approach to assure compliance with this privacy policy and periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible. We encourage interested persons to raise any concerns using the contact information provided and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Information.

                       

                      11. CHILDREN'S PRIVACY AND PARENTAL CONTROLS

                        This Site is not intended for persons under the age of 18, and we have no intention of collecting or soliciting Personal Information from persons under the age of 18. If you are not 18 or older, you are not authorized to use the Site. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors. If a child under age 18 has provided us with Personal Information, we will use all reasonable efforts to delete such information from our database.

                         

                        12. LINKS TO THIRD PARTY SITES

                          Our Site may contain links to other web sites, including our affiliated or co-branded web sites. Other web sites may also reference or link to our Site. These "other" domains (web sites) are not controlled by Sunberry Box. We encourage our users to be aware when they leave our Site to read the privacy policies of each and every website that collects personally identifiable information. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other websites. Visiting these other websites is at your own risk.

                           

                          13. SITE TERMS AND CONDITIONS

                            Use of this Site is governed by, and subject to, the legal notices contained in our Terms and Conditions. Your use, or access, of the Site constitutes your agreement to be bound by these provisions. IF YOU DO NOT AGREE TO THE TERMS LISTED, YOU MUST STOP USING THIS SITE.

                             

                            14. PRIVACY POLICY CHANGES

                              We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. If we decide to change our Privacy Policy for the Site, we will post the revised Privacy Policy here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. Your continued use of the Site indicates your assent to the Privacy Policy as posted. Please check this page each time you visit the Site for changes to this Privacy Policy.

                              If you have any questions about our Privacy Policy please contact us at: hello@sunberrybox.com.